MM
Mogotsi M

1 reviews | Active since Nov 2014

29 Jan 2018, 22:54

Best Service

I called discovery on the 25/01/18...I spoke to a gentleman. I think his name is Lulama,his service is out of this world, I felt so special, I felt like the first client he spoke to that day... I called to get authorization for my hospital stay, at some point we ran out of airtime he called me back... and while he was busy with my query he didnt just keep quiet, he kept the conversation going which shows his passion for customer service... He sorted me out and I’m really happy with his service, he is an assert to the company and He must keep it up and continue giving the great service to other clients especially us..

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Replies (1)
Discovery Health
Discovery Health's reply30 Jan 2018, 10:03
Official

Dear pureme

I am delighted to hear about your interaction with Lulama and am very happy to hear that the service he gave you exceeded your expectations!
We are really proud him and I have sent your compliment to both Lulama and his manager.

Regards
Discovery Health Servicing Team