MB
Marilize B

1 reviews | Active since Jul 2016

03 Feb 2023, 11:27

Belaglik

LA Health (Discovery) Ek verstaan glad nie hoe die dinge werk nie... Julle se julle gee om vir jul kliente se "mental health", maar jul weier om my kind se medikasie te dek. Julle dek sy besoeke en wanneer hy opgeneem word in die kliniek, dan dek jul die dokters en medikasie, maar buite die hospitaal glad nie. Dit kom uit die spaar plan.. maar genade... die spaar plan is van so aard dat as ons net sy mediaksie uit die spaar plan betaal moet ek nog inbetaal en dan het die res van die gesin geen mediese fonds vir die jaar nie. In plaas daarvan dat jul verligting bring, veroorsaak julle net meer spanning. Moet ek nou my kind weier om medikasie te kry wat hy benodig of moet die res van ons nou maar nie mediese fonds he elke jaar nie??? Dit is net belaglik!

0
Replies (4)
Discovery Health
Discovery Health's reply03 Feb 2023, 12:27
Official
Dear Marilize B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Feb 2023, 15:40
Official
Dear Marilize B

We have been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team
MB
Marilize B's update07 Feb 2023, 07:01
Reviewer Update
Good Morning
When will I get an answer? I was phoned on Friday, but told that you would investigate and provide feedback.
Discovery Health
Discovery Health's reply10 Feb 2023, 15:41
Official
Dear Marilize B

We have been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team