1 reviews | Active since Nov 2010
Being with Discovery has been a painful pain in my neck much more than a pleasurable experience
<p>I have been with Discovey for many years and always had issues, these issues are just becoming more and more as I continue being a member! And I'm not sure if I can take it for much longer.</p> <p> </p> <p>Most recently it's been issues with claiming where the doctor and Discovery has got no idea what's going on and I need to sort it out, then my partner joined on my scheme from the 1st of June and for three months now it has been such a fight with Discovery because of there incompetence and I have to sort it, taking my work and personal time to sort their incompetence out and so last night they deducted R1216 from y account and when I spoke to them now apparently it's because my partners Vitality wasn't paid for 5 months on the life account (which it was), and now the the consultants said now the merge wasn't successful, so are we paying two premiums? No one at Discovey knows!</p> <p> </p> <p>If Discovery wants me as a client, you need to sort this **** out today! Because I'm getting sick and tired of how *********** this comany is...</p>
Dear Jacodv83
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Jacodv83
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Jacodv83
We have contacted you with confirmation that this query has been resolved.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear Jacodv83
We have contacted you with confirmation that this query has been resolved.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
