1 reviews | Active since Jun 2019
BEING MADE AWARE AFTER THE FACT!!!!!!
Cancelled my membership with R2119.03 in my savings still left PROMISED to be paid back to me, mailed, called like 1000 times in conjunction to this pay-out as i will be leaving the country soon. AND APPARENTLY ONLY TODAY I WAS INFORMED THAT THERE WILL BE A DEDUCTION OF R2018.00 DUE TO THE FACT THAT THERE IS 6 MONTHS REMAINING - ****ES ME OFF SO MUCH THAT THIS COULD NOT HAVE BEEN COMMUNICATED TO BE WHEN OR BEFORE THE CANCELLATION WAS MADE. LIKE I HAVE NOT BENT OVER BACKWARDS TO GET THE MONEY EARLIER ONLY TO BE TOLD THAT R2000 WILL NOT BE PAID ANYWAY! ALL THE TROUBLE FOR NO REASON. - PROBABLY SPOKE TO 5 CONSULTANTS AND NO ONE ELSE COULD HAVE TOLD ME THIS. TODAY WHEN THE PAYMENT MUST BE MADE I ONLY FIND OUT THIS VITAL PIECE OF INFORMATION AND ON TOP OF THAT THE MONEY WAS STILL NOT PAID.
I don't recommend discovery to anyone, full of TERMS AND CONDITIONS THAT IS NOT COMMUNICATED UNLESS YOU, THE CUSTOMER, ASKS - OTHERWISE YOU WOULD NEVER KNOW. BUT OUR PAYMENT MUST JUST BE MADE NO QUESTIONS ASKED! LIKE I HAVE NOT PAID THAT SAVINGS POCKET OF 3500 10 TIMES OVER IN ONLY 5 MONTHS - TO BE TOLD ITS THEIR MONEY NOT MINE!!!
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
