1 reviews | Active since Mar 2016
Being BUL**** by Discovery Health
November 2015, I left another medical aid to join Discovery Health. WHAT A MISTAKE. Since day one there was wrongful deductions from my account and months later despite of NUMEROUS complaints/requests, I still have not received my membership card. There were promises from the Executive office in Pretoria that it would be couriered but I guess it was also not true. First deductions went off and then the nightmare started. My account had been suspended due to payment according to Discovery. Some months my account was suspended and uplifted twice! I done ALL to have the problem solved without success. Today the Durban executive office admits to me that certain consultants acted wrongfully but still I have to stay suspended after almost contributed 10K to the fund and I still owe them one premium. This ALL could have been avoided if I wasn't being BUL**** by them and at least one less important person in their organisation had the decency to actually listen to the problem months ago. It escalated to a very BAD level. Trust in Discovery, a HEALTH organisation - NOPE! No longer. I am still the victim here as a lack of communication from Discovery. Ombudsman, here I come.
