BE
Bridget E

1 reviews | Active since Mar 2009

31 Mar 2023, 10:20

Being a Discovery Health asthmatic client is bad for my health - why have chronic meds if you struggle to get them through Discovery health?

Discovery - why is every single month a struggle of some sort to secure my chronic ASTHMA medication ???? The constant annoyance of having to repeatedly explain I DO NOT WANT A GENERIC MED - the FOXAIR prescribed and ordered works the best for my chest. The increasing co payments despite me paying a FORUTNE to be on a great plan, and having to ask my doctor for a new script every 6 months - despite me being an asthmatic since BIRTH, despite making it harder and harder for me to secure the very medication that keeps me healthy enough to PAY you! WHY OH WHY OH WHY

0
Replies (3)
Discovery Health
Discovery Health's reply31 Mar 2023, 10:50
Official
Dear Bridget E

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
BE
Bridget E's update31 Mar 2023, 11:40
Reviewer Update
Please start your investigation on the fact that i submitted a new script, received my order last month and now there is an ISSUE on being able to order my second repeat. Which is stopping me getting my meds, whilst my current pump is heading to empty.
Discovery Health
Discovery Health's reply03 Apr 2023, 15:13
Official
Dear Bridget E

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team