NS
Nizreen S

1 reviews | Active since Nov 2013

02 Aug 2025, 06:19

********* Behaviour

I called Discovery to cancel Vitality and received email confirmation thereof. I was still charged for it and upon enquiring was told that it is still active. Basically, they go against consumer policies! You are sent from pillar to post when calling Discovery and their calls drag on for long, so you go through all of that just to have them STILL act *********ly. What they did with my Vitality cancellation was *********, but this is not the first tome i have issues with them! Their service is **********. I WANT MY MONEY BACK!!!

0
Replies (2)
Discovery Health
Discovery Health's reply04 Aug 2025, 06:45
Official
Dear Nizreen S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Aug 2025, 13:04
Official
Dear Nizreen S

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team