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shaun K

1 reviews | Active since Jul 2011

17 Jul 2017, 12:18

been waiting 25 mins for the call centre !!!!!!!

<p>Whats the point of having a call centre if no one picks up.</p> <p>You have to go through so many messages wasting all my airtime just to get to wait in a queu and then no one answers.</p> <p>Whats worse you can't even get your claim statements online since the Discovery webportal has an error with this.</p> <p>So overall its impossible to proceed</p>

0
Replies (2)
Discovery Health
Discovery Health's reply17 Jul 2017, 13:39
Official

Dear abadash

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Jul 2017, 12:48
Official

Dear abadash

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team