1 reviews | Active since Nov 2016
BEEN MADE A FOOL
<p>I CHANGED MY MEDICAL AID PLAN IN JUNE2016 AND DISCOVERY IS SUPPOSED TO PAY BACK A POSITIVE BALANCE INTO MY BANK ACCOUNT AND TILL TODAY I STILL HAVENT RECEIVED IT.I HAVE TO KEEP CALLING THEM FOR FEEDBACK AND PROGRESS ON THE MATTER. I SPOKE TO A CONSULTANT NAMED CANDICE WHO GAVE ME THE RUN AROUND AND PROMISED TO CALL ME ONCE SHE FINDS OUT WHY MY CLAIM ISNT PAID! TODAY ON 17/11/2016 I SPOKE TO SOMEONE ELSE WHO TOLD ME SHE CANT ASSIST ME AS THEIR SYSTEM IS DOWN AND CANT EVEN GIVE ME THE REFERENCE NUMBER FOR MY CALL. I AM DISGUSTED BY THEIR SERVICE AND THE LIES THEY TELL THEIR CLIENTS. THIS IS MY MONEY AND I WANT IT!</p>
Dear 1403
We saw your comment and understand your frustration.
We are investigating your query and we will contact you shortly.
Regards
Discovery Health Servicing Team
Dear 1403
We saw your comment and understand your frustration.
We are investigating your query and we will contact you shortly.
Regards
Discovery Health Servicing Team
