NG
Nirvaan G

1 reviews | Active since Oct 2016

19 May 2017, 06:08

Become a member by phone as long as you cough up 3 months premium for no service

<p>So far since mid April, DIscovery did evreything on paper.</p> <p> </p> <p>Emailed me pages and pages to fill in and sign.</p> <p>Claimed they could not read and resend pages 4 and 9 for at least 10 times.</p> <p> </p> <p>When 90- days passed since my last membership, they suddenly could read. They suddenly could phone me.</p> <p> </p> <p>Now they call me and guess what : no papers required. I will be a member by telephone.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply19 May 2017, 07:15
Official

Dear nirvana-ptr

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Medical Scheme

Discovery Health
Discovery Health's reply23 May 2017, 15:28
Official

Dear nirvana-ptr

We can confirm that we have resolved this matter. We have sent you feedback by email.

Regards
Discovery Health Medical Scheme