RI
Razia I
1 reviews | Active since Mar 2015
06 Dec 2019, 14:05
BE WARNED NOT ALL IN HOSPITAL CLAIMS ARE PAID
I had written a complaint on Hellopeter with regard to non payment of a hospital claim. I had received a call from Bradley Bold in response to my complaint and he informed me that a motivation letter must be given by the Doctor and sent to Healthinfo. I sent the email on the 18 November with the outstanding amount and the motivation letter from the doctor. I received automated response with this *** and as yet I have not received a response.
How many more complaints before this issue is resolved?
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Replies (2)
Discovery Health's replyOfficial
06 Dec 2019, 14:34Dear Razia
Your concerns are important to us. We will contact you soon to answer your comments.
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply06 Dec 2019, 14:34
Official
Dear Razia
Your concerns are important to us. We will contact you soon to answer your comments.
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Dec 2019, 15:22Dear Razia
Please check your email inbox for our feedback.
Please check your email inbox for our feedback.
Kind regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply11 Dec 2019, 15:22
Official
Dear Razia
Please check your email inbox for our feedback.
Please check your email inbox for our feedback.
Kind regards
Discovery Health Servicing Team
Discovery Health Servicing Team