Be careful of Discovery Health, they randomly cancel their clients covers!!

Today I got the shock of my life to find out I don’t have gap cover.

Discovery decided in Feb last year that they are going to cancel my gap cover and not take premiums without calling me to inform me of that nor sending me an email to let me know.

All along I was thinking Discovery is taking their debit order from my personal account on a monthly basis.

Last year I transferred my discovery medical aid to the new company I am currently working for and I was advised that during that time of the transfer the gap cover got cancelled. Bear in my mind my medical aid premiums come off through the company I work for and I have always paid my gap cover in my personal capacity.

Now I was told I have a 12 months waiting period because I want the cover reinstated that should have never been canceled in the first place!

Why must I have a 12 MONTHS WAITING PERIOD for a MISTAKE done by DISCOVERY!!!!!!!!

I was told because my cover lapsed I now have a 12 months waiting period. How in the world did my cover lapse???

Whose fault is it that the cover lapsed because it’s clearly not my fault????????

Discovery take responsibility for your own incompetency for once!!!