dD
darreneyre D

1 reviews | Active since Jul 2017

13 Jul 2017, 09:12

BANKING DETAILS LOST - NO CLAIMS PAID

<p>I CURRENTLY HAVE A OUTSTANDING CLAIM OF +-R2,000.00 THAT WAS DRAW FROM MY MEDICAL AID SAVING 2 MONTHS AGO.</p> <p> </p> <p>NO DEPOSIT HAS BEEN MADE INTO MY ACCOUNT FOR REIMBURSMENT, NO CONTACT WAS MADE WITH ME IN THE LAST 2 MONTHS TO SAY MY DETAILS WERE LOST, ONLY WHEN I EMAILED REGARDING NON-PAYMENT DID I RECIEVE A CALL FROM LEEANNE LOUW STAYING MY DETAILS WERE LOST AND A FORM FOR PERMISSION TO CHANGE BANKING DETAILS WAS SENT TO ME.</p> <p> </p> <p>DISCOVERY HAS MY BANKING DETAILS AS THE NORMAL DEBIT ORDER IS DRAWN FROM MY ACCOUNT MONTHLY WITH NO ISSUE, ITS ONLY WHEN PAYMENTS BACK TO ME ARE INVOLVED THERE ARE ISSUES.</p> <p> </p> <p>FIX THIS ASAP.. THERE ARE FAR BETTER SERVICE PROVIDERS.. DISCOVERY IS IN BREACH FOR NON-PAYMENT.</p>

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Replies (2)
Discovery Health
Discovery Health's reply13 Jul 2017, 09:30
Official

Dear darren-broly-eyre

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply14 Jul 2017, 12:08
Official

Dear darren-broly-eyre

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team