BANKING DETAILS
Iv been a member of Discovery and Vitality for a number of years. I am signed up to the Healthy Care and Healthy Food benefits. I regularly receive cash back refunds from them into my bank account almost on a monthly basis. So why is it in December 2015 I receive an email asking for confirmation of banking details. YOU HAVE MY DETAILS. YOU REGULARLY PUT MONEY INTO MY ACCOUNT. I sent an email and a lady called, confirmed my details telephonically and confirmed that the refund benefit will be deposited into my account. However a few days later i get another email from Lyle Williams asking me to complete a form. DISCOVERY, WAKE UP - YOU HAVE MY BANKING DETAILS. STOP DELAYING AND START PAYING ME MY REFUND BENEFITS.
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Discovery Health's replyOfficial
14 Jan 2016, 17:47Hello Saudah,
Thank you for your comment.
As discussed, we've confirmed that the correspondence was sent in error to you and we sincerely apologise for the inconvenience this may have caused you.
Regards
Arthi
Thank you for your comment.
As discussed, we've confirmed that the correspondence was sent in error to you and we sincerely apologise for the inconvenience this may have caused you.
Regards
Arthi
Discovery Health's reply14 Jan 2016, 17:47
Official
Hello Saudah,
Thank you for your comment.
As discussed, we've confirmed that the correspondence was sent in error to you and we sincerely apologise for the inconvenience this may have caused you.
Regards
Arthi
Thank you for your comment.
As discussed, we've confirmed that the correspondence was sent in error to you and we sincerely apologise for the inconvenience this may have caused you.
Regards
Arthi