WI
Wolfgang I

1 reviews | Active since Oct 2016

08 Oct 2016, 13:54

Bad, Worse, The Worst, Discovery

<p>This is probably the most unprofessional company on earth.</p> <p>To escape from the European winter, I am spending some months in the year in SA. Therefore I was looking for a health insurance in SA. I have sent an EMAIL to Discover and received an auto response saying I would receive a reply within the next days. Nothing happened within three weeks, despite of several reminders, which have been answered with the same auto response message. </p> <p>Meanwhile I have contacted another insurance, which is very supportive.</p> <p>When reading the other reviews, I am glad that they did not reply, because it seems that this insurance is a nightmare,</p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Oct 2016, 09:21
Official

Dear hans-koslowski

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Oct 2016, 11:41
Official

Dear hans-koslowski

We have been in touch with you to answer your comments. Please check your email for more information.

Regards
Cornelius