Bad to Worst Service

Discovery your call centers sucks!!!<br> Discovery your Authorization dept for your consumers process sucks!!!<br> Discovery your knowledge in educating your staff and conveying information is pathetic!!!<br> Discovery your preferred supplier list is horrific and the time line in which one has to wait for meeting sucks<br> Discovery your claim system never works, we as the consumers always have to call back to follow up on you claims<br> Discovery being on a classic comprehensive plane you would expect the benefits that goes with it but not once have i seen the benefit as you still end up paying 50% of every claim submitted.<br> <br> Discovery must we always first address a matter on Hello Peter in order for us to get service from you?????