LM
Lucelle M
1 reviews | Active since May 2021
06 Jan 2025, 13:00
Bad services from Discovery health
i have been trying for hours to get a hold of at lease one agent to assist with me canceling my medical aid with DISCOVERY HEALTH but no one seems to give or show any assistance. After realizing that getting any help from agents of customer care itself, i have decided to cancel my policy as their services are over rated and they do not fulfill their promise to their clients. I have tried multiple numbers and multiple departments but no one helps and agents drop my call. This is unprofessional and extremely unhelpful. To discovery if you are reading this if no agent calls back as requested, i will block you from debiting me as no one is helping me and you can take that as cancellation of my policy!
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
06 Jan 2025, 13:48Dear Lucelle M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply06 Jan 2025, 13:48
Official
Dear Lucelle M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
LM
Lucelle M's updateReviewer Update
06 Jan 2025, 17:16this is one of the reasons why i am terminating my medical aid because when you need assistance no one answers. s
LM
Lucelle M's update06 Jan 2025, 17:16
Reviewer Update
this is one of the reasons why i am terminating my medical aid because when you need assistance no one answers. s
Discovery Health's replyOfficial
07 Jan 2025, 12:13Dear Lucelle M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jan 2025, 12:13
Official
Dear Lucelle M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
