BAD SERVICEAT DISCOVERY HEALTH

since morning i have been trying to contact discovery without any success. they make you wait for 20 minutes then someone just picks up the phone and the call is dropped . honestly speaking if this working from home nonsense is not working for them then they should go back to work. if they even answer your phone the line gets so faint and their agents are short tempered too. i lost my eye glasses and i need to get another pair but how do i do that when i cant even get hold of them . number is ***