Bad service with Revenue mind without service

Item: Discovery Health
Rating: 1
Author: Madikana M

I logged 6 calls(more than 70 minutes) to the contact center ***which complaining about vitality member which is added without my knowledge when i join the medical aid. no help as they are revenue mandated.

be careful of the when you join.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

03 Sept 2025, 10:52

Dear Madikana S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply03 Sept 2025, 10:52

Official

Dear Madikana S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

26 Sept 2025, 08:37

Dear Madikana S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply26 Sept 2025, 08:37

Official

Dear Madikana S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team