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jerome.lamb jerome.lamb

1 reviews | Active since Jun 2017

19 Jun 2017, 09:49

BAD SERVICE - PATHETHIC OF NOTE!!!!!

<p>Hi Discovery,</p> <p> </p> <p>Please note I have.never had issues before. But it seems there Is a first time for.it.</p> <p> </p> <p>I changed my Primary Doctor where I previously stayed. I move to Kuilsriver in 2017. </p> <p> </p> <p>I called to chang my Doctor to Dr George wherevy the consultant updated my records. Today I'm ill and find myself at the doctor, where the admin lady tells me they not on the Keycare network. How is this not noted on the OLD LIST and advising me his no longer part of the network group. </p> <p> </p> <p>I would like someone to contact me and explain as well as amend my records with immediate effect to A doctor on the network group </p> <p>Regards Jerome</p> <p> ********** 563</p>

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Replies (2)
Discovery Health
Discovery Health's reply19 Jun 2017, 10:17
Official

Dear jerome-lamb

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Jun 2017, 11:48
Official

Dear jerome-lamb

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team