Bad service never answer's

Item: Discovery Health
Rating: 1
Author: sonneke W

When you phone the medical aid there is so much levels to go trew, and when you finally reach one they cut you off this same medical aid you pay so much for, and it happened now 4 times in a row how many times should a person phone to get trew?? I mean what about all the airtime you spend for nothing

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

15 Feb 2021, 14:21

Dear sonneke

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply15 Feb 2021, 14:21

Official

Dear sonneke

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

16 Feb 2021, 09:55

Dear sonneke

We contacted you to discuss your concerns.

Regards Discovery Health Servicing Team

Discovery Health's reply16 Feb 2021, 09:55

Official

Dear sonneke

We contacted you to discuss your concerns.

Regards Discovery Health Servicing Team