Bad service? More like NO service.

Once again it is proven the Discovery Vitality customer service is about NOT serving their hard paying clients. It's been Monday that I was promised my healthy food statement from A MANAGER, and still my inbox received nothing. When I ask questions, consultants are uninformed and provide WRONG answers and then when eventually being transferred to a manager to assist, the manager does not fulfil promises. It's just REALLY TERRIBLE SERVICE. Not to mention even all the drama I've been having about getting actual information on questions about Vitality drive assessments - oh wait, I haven't been getting information, my questions remain unanswered, I get short generic email responses from consultants that don't even care to read the questions in order to actually answer them. Never get vitality drive! And know if any consultant or manager promises you anything, you WILL be disappointed.