Bad service in claims department!

Item: Discovery Health
Rating: 1
Author: Bianca F

I submitted a clam a week ago and called Discovery and they mentioned they wont cover it because its not on the Network, I spoke to 3 agents explaining that i sent invoices and slips with proof that it should be covered and they said that they will investigate up until today no response . Its very discouraging. I need someone to resolve this matter.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

13 Mar 2024, 14:02

Dear Bianca F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply13 Mar 2024, 14:02

Official

Dear Bianca F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

20 Mar 2024, 13:10

Dear Bianca F

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply20 Mar 2024, 13:10

Official

Dear Bianca F

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team