SP
Shelley P

1 reviews | Active since Jul 2012

24 Jun 2020, 15:40

Bad service from Discovery Health

Re: Medical Aid No: *** I have phoned, emailed, begged and pleaded a number of times with Discovery to change banking details from Standard to Investec, because my Standard Bank is closing. They simply refuse. I have had another claim put into my Standard Bank account, which is closing, not my Investec Account. If this is not corrected asap, I'm moving to another medical aid. I pay to much money to get this shoddy service.

0
Replies (2)
Discovery Health
Discovery Health's reply25 Jun 2020, 08:26
Official
Dear Shelley P
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply25 Jun 2020, 10:36
Official
Dear Shelley P
 
We’ve contacted you to discuss your query. 
 
Regards 
Discovery Health Servicing Team