BAD SERVICE FROM DISCOVERY HEALTH

<p>Good day</p> <p> </p> <p>MEDICAL AID NO: ********** 31</p> <p> </p> <p>I've made numerous calls to the call centre of Discovery Health since the 10th Aug. 2016. It is the 24th of August today and I'm still struggling to get an answer.</p> <p> </p> <p>The problem lies therein that I'm with Dicovery Health since the 1 Sept. 2015, of which I wasn't aware. Apparently someone from Genesis Life signed me up for this policy when I was searching for a new medical aid.</p> <p>This was done through voice recording, and I didn't sign any documents.</p> <p> </p> <p>Discovery said that they will listen to the voice recordings, but no one has come back to me. Every time I have to phone in to the call centre and use up all my airtime, as their consultants apparently are not allowed to phone out.</p> <p> </p> <p>I am so desperately in need of an answer and I don't know how long it will last to eventually get one from them!</p>