Bad service from day 1!

From the word go everything were an issue! I have joined Discovery mid June 2018! After numerous phone calls to to the call centre and speaking to numerous agents (which is not very helpful and have a few to none people s****s) I still do no have a medical aid card after almost four months! But! Quess what? They are never late taking my debit order!

How is it that a massive company like Discovery still make use of the Post Office?

If this is the case, I going to cancel my medical aid and I believe a few of my colleagues will join as they are also not happy with the poor customer service of discovery!