BAD SERVICE

I WOULD LIKE TO COMPLAIN ABOUT DISCOVERY THAT KEEPS REJECTING OUR CLAIMS INCORRECTLY AND WHEN YOU CALL THEIR CALL CENTER BECAUSE OF THE PRACTICE TYPE THE AGENTS CANNOT ASSIST I DO NOT KNOW HOW THE CLAIMS DEPARTMENT WORKS EVEN IF YOU SEND THEM A DETAILED EMAIL WITH PROOF THEY WILL GO AND DECLINE THE CLAIMS INCORRECTLY I WANT SOMEONE WHO KNOWS THEIR WORK TO PLEASE CHECK THIS CLAIM AND PROCESS CORRECTLY AND I WANT FEEDBACK AS SOON AS POSSIBLE. I WOULD ALSO LIKE TO SUGGEST THAT DISCOVERY HAS TO MAKE A CALL CENTER WHERE WE SPEAK TO PEOPLE FOR THE PRACTICE TYPE BECAUSE SENDING EMAILS SOMETIMES THE AGENTS DO NOT UNDERSTAND OR THEY PRETEND THEY DO NOT UNDERSTAND THE EMAIL AND ARE LAZY TO GO AND INVESTIGATE THIS SERVICE IS NOT ACCEPTABLE. THE SERVICE IS REALLY BAD AND I WILL COME AND POST ON HELLO PETER AND THAT IS THE ONLY TIME I GET MY ISSUES RESOLVED THAT IS BAD FOR THE COMPANY THAT PEOPLE HAS TO COME ON HELLO PETER BEFORE THEY CAN GET HELP. HERE ARE ALL MY REF NUMBERS: Your reference number is ***, Your reference number is ***, Your reference number is ***