Bad service experience

Item: Discovery Health
Rating: 1
Author: Thabo L

I have been communicating with discovery health endless times to reimburse my medical savings but they have been giving me run around and not forthcoming. Bad service and made me wait for an hour on the phone after that they agent still could not show me the clause she’s talking about on my contract.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

06 Nov 2020, 07:16

Dear Thabo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply06 Nov 2020, 07:16

Official

Dear Thabo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

06 Nov 2020, 15:52

Dear Thabo

We’ve contacted you to discuss your concerns.

Regards

Discovery Health Servicing Team

Discovery Health's reply06 Nov 2020, 15:52

Official

Dear Thabo

We’ve contacted you to discuss your concerns.

Regards

Discovery Health Servicing Team