FN
Fufu33 Nareen

1 reviews | Active since Aug 2019

20 Feb 2024, 11:16

Bad service

Wow am so disappointed with your service today I received a phone call from one of your consultant telling me that for my chronic condition I need there’s a waiting period of 1 year like are you kidding me. Is not like is my first time joining discovery I cancelled my medical aid during COVID and I never waited 1 year for my medication this is really really insane am paying R2600. 00 for what because am not even using the medical aid am so ****issed off right now you might as well cancel this medical is not useful at all

0
Replies (2)
Discovery Health
Discovery Health's reply20 Feb 2024, 12:40
Official
Dear Fufu33 N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team

FN
Fufu33 Nareen's update20 Feb 2024, 12:51
Reviewer Update
The consultant that contacted me he was so rude he told me to cancel this medical clearly he doesn’t care about my feelings and my contribution to discovery. He said if you can’t wait for 12 months you can cancel wow what a wow