sS
shaunvalentine S

1 reviews | Active since Nov 2016

26 Apr 2022, 10:38

BAD SERVICE DISCOVERY HEALTH

If I could give zero stars I would I have had endless problems with Discovery this year so far. IT started with my savings being used for blood tests that are supposed to be included as a chronic patient, to having to apply for PMB which takes more than a week, if you don't keep calling and harassing them. Am currently in Hospital after undergoing an amputation, Have been here just over 2 weeks because I am waiting on approval for PMB and an in home nurse to administer anti-biotics. I mean How pathetic a service provider can you be? I am so disgusted in myself for choosing to change from Momentum.

I wish an actual person from Discovery picks up this complaint and does something about their stupid processes and even worse agents.

0
Replies (2)
Discovery Health
Discovery Health's reply26 Apr 2022, 10:44
Official
Dear Shaun V
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Apr 2022, 10:47
Official
Dear Shaun V

We have contacted you to discuss your query.

Regards 
Discovery Health Servicing Team