SK
Susan K

1 reviews | Active since Sept 2020

28 Sept 2020, 15:31

BAD SERVICE

Discovery have the worst customer service ever!!! After a Claim (rule exception) that was Approved and I was told to pay upfront and that my money will be paid back - still not sorted!! I logged a claim a month ago and after several calls and emails still not receveived back my money!!!

0
Replies (2)
Discovery Health
Discovery Health's reply29 Sept 2020, 08:00
Official
Dear Susan K
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Sept 2020, 14:48
Official
Dear Susan K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team