BAD SERVICE CAUSE BRANDING ISSUES

Hi Admin

I have been a member of Discovery health for the last 4 years and 3 years prior to that when I worked for a different company. I recently tried to do my taxes but I was informed by SARS that i need to contact my medical aid as there was an error that i quired with SARS. I contacted discovery via email and I keep getting teh same response. "We are unable to verify your details/information" . A while ago i had an issue with my Id number as that was "incorrect". I am tired of trying to get assistance from the medical aid support desk. I send everything I needed to but I still got no positive feedback, I explained why i needed assistance but No can do. If tehre is someone from Discovery corporate reading this, please make contact with your servicedesk. My reference number is : WRefNo#***#- -MailRef#***#- -MailRef#***. I am on the LA Focus Plan. Thank you