BAD SERVICE

Item: Discovery Health
Rating: 1
Author: Aneesa A

*** still waiting on the outcome for my dad? compassionate care benefit why does DH make this so difficult during COVID i used cam **** to send docs they the only company since lockdown that has a problem... then i took actual pictures of the forms still no reply just automated responses like ROBOTS PICK UP THE PHONE

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

13 Jul 2020, 09:57

Dear Aneesa A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Jul 2020, 09:57

Official

Dear Aneesa A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

13 Jul 2020, 12:13

Dear Aneesa A

We have contacted you to discuss your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Jul 2020, 12:13

Official

Dear Aneesa A

We have contacted you to discuss your comments.

Regards
Discovery Health Servicing Team