TN
Thamsanqa N
1 reviews | Active since Dec 2017
24 Aug 2021, 16:09
Bad service and ************.
I cancelled my medical aid on the 31st of May 2021. Once after that inwas told that I owe the medical aid R1500 because I had used my savings. Premiums from January to May exeeded R15000 and my savings per annum are R7000. When Discovery called me I advised them that I was never told that should I cancel I will be liable to pay that amount. I further asked for the recording where I was told of this information and they can't assist with that. Now they are promising to blacklist me for something that was not told to me. I will write on every social media page until I receive help from someone
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
25 Aug 2021, 08:22Dear Thamsanqa N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply25 Aug 2021, 08:22
Official
Dear Thamsanqa N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
30 Aug 2021, 18:18Dear Thamsanqa N
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
Discovery Health's reply30 Aug 2021, 18:18
Official
Dear Thamsanqa N
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
