SG
Sammy G
1 reviews | Active since Dec 2011
01 Sept 2022, 19:31
Bad Service and Empty Promises
Today I had to phone in two times to follow up the approval of the Glucophage. I was promised at 8;30 this morning with ref ***. This afternoon I spoke to a MANAGER Ugeshini Naidoo *** who promised also to phone back after 2 hours.
As things stand I cannot go to the pharmacy to go collect my other chronic medication as I await the Glucophage.
Your service really stinks to say the least !!! If I dont get a response by 10:00 the morning of 2 September then rest assure I go viral on social media.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
02 Sept 2022, 07:21Dear Sammy G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Sept 2022, 07:21
Official
Dear Sammy G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Sept 2022, 10:48Dear Sammy G
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply05 Sept 2022, 10:48
Official
Dear Sammy G
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team