MA
Mervin A
1 reviews | Active since Feb 2011
10 Feb 2021, 10:46
Bad Service and Chronic On Voice Mail
With everyone working from home its rather sad to see that the MIGHTY Discovery chronic line is constantly going to voicemail. Surely there should be a way to make this better, I tried calling yesterday and was on the line for over an hour and again today trying to get approved medication sorted shouldn't be this difficult and their MEDXPRESS is a joke as you cant speak to them -Must be a GOD complex they suffer from
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
10 Feb 2021, 10:52Dear Mervin
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply10 Feb 2021, 10:52
Official
Dear Mervin
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Feb 2021, 12:44Dear Mervin
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
Discovery Health's reply10 Feb 2021, 12:44
Official
Dear Mervin
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
MA
Mervin A's updateReviewer Update
12 Feb 2021, 12:04So we back to square 1 with the chronic department, after loading a script on the 5th no feedback or delivery now we sitting with someone whose losing it cause of Discovery's God complex, even speaking to their consultant on *** 760 809 she felt she knew better and never actually listened to my issues is there anyone else who can assist as I need to get the medication today ..........How pathetic is this MEDICAL AID
MA
Mervin A's update12 Feb 2021, 12:04
Reviewer Update
So we back to square 1 with the chronic department, after loading a script on the 5th no feedback or delivery now we sitting with someone whose losing it cause of Discovery's God complex, even speaking to their consultant on *** 760 809 she felt she knew better and never actually listened to my issues is there anyone else who can assist as I need to get the medication today ..........How pathetic is this MEDICAL AID