BD
Busi D

1 reviews | Active since Sept 2021

07 Dec 2022, 09:00

BAD SERVICE and CAN'T TRUST DISCOVERY ANYMORE WITH OUR HEALTH CARE

Very unhappy with their service in averall, discovery authorised my medical procedure but now they are coming with stories when they have to pay the surgeon, they are telling me about codes that is not linking. And again since calling discovery in October for this matter but they keep on promising to get back to me but they never bother. I am failing to understand why they didn't agree the codes issue with a doctor before they issue the authorisation. Can they please attend to this ASAP

0
Replies (2)
Discovery Health
Discovery Health's reply07 Dec 2022, 11:03
Official
Dear Busi D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Dec 2022, 11:28
Official
Dear Busi D

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team