Bad service and attitude from financial advisor

I am adding dependents and have recently changed my plan from essential delta core to essential delta saver. <br> <br> The FA sends me a quote reflecting my old plan. I respond back to him pointing out that that needs to change. His response:<br> <br> \Just spoke to New Business and it's pretty simple.<br> <br> Apart from signing page 3 of the Offer, also sign and date next to the amendment I made on page 4 and send that back to me as well.<br> <br> Regards,\"<br> <br> He send me a new letter with \"essential delta core\" scratched out and \"essential delta saver\" added.... I do not think its that simple Jean-Claude, the quote changes, I need to know what Discovery will be debiting from me each month."