Bad Service

Item: Discovery Health
Rating: 1
Author: Sammy G

I have change my option from 1 January. On my previous option I was covered for a chronic condition. Discovery has promised that they will get back to me to advise if I am still covered for my chronic condition. After almost 2 months I am still waiting. They have phoned last week but the call was cut off and they didnt bother to phone back.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Feb 2022, 10:36

Dear Sammy G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply02 Feb 2022, 10:36

Official

Dear Sammy G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

03 Feb 2022, 10:19

Dear Sammy G

We’ve contacted you regarding your complaint.

Regards

Discovery Health Servicing Team

Discovery Health's reply03 Feb 2022, 10:19

Official

Dear Sammy G

We’ve contacted you regarding your complaint.

Regards

Discovery Health Servicing Team