JM
Joburg M-Flava

1 reviews | Active since Sept 2021

07 Dec 2022, 07:31

Bad service

I am so disappointed with Discovery Health...I am waiting for 21 days for a refund after they keep on promising it wil wil take 5days than 3bdays than 5 days ...i spike to 4 call centre agents and 2 Managers they all pronised to help me and give me feedback why the refund is not paid.They are just giving me excuses and not what they promised

0
Replies (2)
Discovery Health
Discovery Health's reply07 Dec 2022, 11:01
Official
Dear Joburg M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply08 Dec 2022, 13:33
Official
Dear Joburg M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team