RO
Ronel O

1 reviews | Active since May 2018

06 Jul 2020, 14:08

Bad service

May month i haven't received pay because of lockdown i sent them a letter to say i haven't received pay. The lady said i can make payment again so i was under the impression if i make payment then i will be able to use my medical aid. I made payment for june so now today i have a dokters appointment 15:30 06/07/2020 now i can't go because some people haven't explain to me how the payments is going to work if i don't make a payment. And where sould i get a nother R1646 to pay!!!

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jul 2020, 10:10
Official
Dear Ronel O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply07 Jul 2020, 15:32
Official
Dear Ronel O
We’ve contacted you regarding your concerns.

Regards 
Discovery Health Servicing Team