GS
Gwynne S
1 reviews | Active since Jan 2015
13 Dec 2021, 12:52
BAD SERVICE
I was diagnosed Covid positive on 08/12/2021 and received an SMS from Discovery advising that I had qualified for an oximeter/ I responded to the message the same day. I have not heard anything since and called Discovery 5 times today only to have my call disconnected 5 times! Service and care for members, I don't think so!
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Replies (2)
Discovery Health's replyOfficial
14 Dec 2021, 07:46Dear Gwynne S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply14 Dec 2021, 07:46
Official
Dear Gwynne S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
14 Dec 2021, 14:07Dear Gwynne S We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply14 Dec 2021, 14:07
Official
Dear Gwynne S We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team