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simonay P

1 reviews | Active since Jan 2015

17 Feb 2020, 14:36

Bad service.

I have been trying to join Discovery for the past 3 weeks.

Spoke with a guy on 29 jan he said someone would call me back after 11h30 and to date nobody called.

Called yesterday. Spoke with Christina. Told her someone needs to call before 8am or after 5pm. Yet 2 people called me today. Which I don't understand why I am being called during a time I said I will NOT be available.

CALL me the time I said I would ne available or lose business

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Replies (2)
Discovery Health
Discovery Health's reply17 Feb 2020, 17:17
Official
Dear simonay

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery health Servicing Team 
Discovery Health
Discovery Health's reply18 Feb 2020, 14:33
Official
 Dear simonay

We have responded to your query.

Regards
Discovery health Servicing Team