BAD SERVICE

I WAS CALLED BY AN AGENT LAST WEEK AND PROMISED SHE WILL ME BACK AND PROVIDE FEEDBACK BUT SHE HAS NEVER DONE THAT TODAY AGAIN I CALLED FOR FOLLOW-UP AND SHE DID NOT EVEN PUT NOTES ON THE ACCOUNTS TO SHOW THAT WE SPOKE I WANT THIS MATTER TO BE RESOLVED ASAP BECAUSE I SEE WITH DISCOVERY YOU ONLY GET A CALLBACK IF WE POST ON HELLO PETER AND YOU PUT COMMENTS ON ISSUE RESOLVED EVEN THOUGH IT IS NOT RESOLVED.I WANT SOMEONE TO CALL ME NOW AND WHEN WE DROP THE CALL MY ISSUE SHOULD BE RESOLVED AND I WANT THE ACCOUNT SETTLED ASAP MY CONTACT NUMBER ***