SO
Sam O
1 reviews | Active since May 2010
03 Jan 2025, 11:40
Bad service
Over 6min waiting for someone to answer the phone then the phone just goes beep beep and goes off. Answer you phones or st least the chat to assist your members if they have a query. There are certain questions the bot can't answer. A frustrating start to the year.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
03 Jan 2025, 14:31Dear Sam
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Jan 2025, 14:31
Official
Dear Sam
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Jan 2025, 16:22Dear Sam
Please check your emails for final feedback from us.
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Jan 2025, 16:22
Official
Dear Sam
Please check your emails for final feedback from us.
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team