Bad Service

I spoke to three consultants and they put me hold and the line just goes dead, they put me hold without even assisting with my enquiry. Discovery Health is the worst service provider, Its a shame to even state that I used to work for them. I have spent more than 200 on airtime, they withdraw my membership after I clearly completed a form to transfer to private capacity and updated my banking details. membership number: ***. Their service consultants don't even bother to call you back. I want to speak to the last agent I spoke too.