Bad service

Discovery health at every occassion have made all manner of excuses NOT to pay my claim.

1st they simply never rep****. Then they got client services to call me and found even more lame excuses. Now suddenly the scanned document is illegible ,absolute nonsense ,it's clear as a bell ,perhaps their IT system are archaic ? The consultant DO NOT answer the questions as I think they do not understand English. If they do they simply fudge a response,pathetic. Not impressed with your bad service Discovery Health. Dealy with Discovery bank yesterday and it was a pleasure ,not so with Discovery health.