PM-
Paul Muspratt -williams

1 reviews | Active since Jun 2020

03 Oct 2021, 14:02

Bad service

On 2 October I went for my second vaccination at a Discovery Health site in Claremont, Cape Town. Discovery has put through a claim from an RX Pharmacy for the amount of R435..25 The people working at the Discovery site never said anything about a charge for the vaccination. On 21 August I had my first vaccination at the Vita Care Pharmacy in Rindebisch and they never put a claim through to my medical aid. According to the law, vaccinations are free. What is going on here?

0
Replies (2)
Discovery Health
Discovery Health's reply04 Oct 2021, 08:11
Official
Dear Paul M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Oct 2021, 16:19
Official
Dear Paul M

We have been in contact with you to discuss your concerns.
   
Regards
Discovery Health Servicing Team