Bad Service

When I tried to get my medication which is on chronic I was told by the pharmacy to pay cash for the medication although I was covered fully.<br> I paid the amounts and submitted that receipts to Discovery with my account details in order to get the refund.<br> <br> There was no payment paid to my account when I followed up I was advised that the money was credited to the main member...<br> Upon querying this he * main member had no knowledge of the money credited to his account .<br> <br> Now I am being sent from pillar to post to try and recover the money which in the first instance should have been credited back to me as per my instruction.<br> <br> I can only assume that someone is not bein ethical and should this be the case this is totally acceptable as all of them are working for Discovery including the main member.<br> <br> I am awaiting to receive my money without further delay.