KT
Kim T
1 reviews | Active since Feb 2026
26 Feb 2026, 15:45
Bad service
WORSE SERVICE EVER🫩. My 14year old daughter had a mini stroke ie:T.I.A, discharged from trauma due to no authorization, pending investigation for a pre-existing condition. HOW IS A STROKE IN A 14 YEAR OLD PRE EXISTING. I have to run around to get forms completed. Now I need to wait 3-5 working days for her authorization to be admitted.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
27 Feb 2026, 07:27Dear Kim T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Feb 2026, 07:27
Official
Dear Kim T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
KT
Kim T's updateReviewer Update
27 Feb 2026, 11:26Thank you for your response. However you have still not resolved my issue but instead telling me to run around somemore. How even. My daughter is sick and need medical attention. And you are making us walk and get the documents you need to give her authorisation. You must seriously be joking. Is this really the health care services discovery offers. Clearly you do not care about anyone's health not even a minor.
KT
Kim T's update27 Feb 2026, 11:26
Reviewer Update
Thank you for your response. However you have still not resolved my issue but instead telling me to run around somemore. How even. My daughter is sick and need medical attention. And you are making us walk and get the documents you need to give her authorisation. You must seriously be joking. Is this really the health care services discovery offers. Clearly you do not care about anyone's health not even a minor.
Discovery Health's replyOfficial
02 Mar 2026, 08:41Dear Kim T
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply02 Mar 2026, 08:41
Official
Dear Kim T
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
KT
Kim T's updateReviewer Update
03 Mar 2026, 06:58And yet again another empty promise. You called me on the 2nd March 2026 and said I would have a answer by the end of the day. But yet again nothing. I am still left waiting. Why do you make empty promises. What is this company problem. It is not like we don't pay each month but when we need this company they just don't give you a answer. What is it that I am paying for then?
KT
Kim T's update03 Mar 2026, 06:58
Reviewer Update
And yet again another empty promise. You called me on the 2nd March 2026 and said I would have a answer by the end of the day. But yet again nothing. I am still left waiting. Why do you make empty promises. What is this company problem. It is not like we don't pay each month but when we need this company they just don't give you a answer. What is it that I am paying for then?
Discovery Health's replyOfficial
11 Mar 2026, 09:00Dear Kim T
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Mar 2026, 09:00
Official
Dear Kim T
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team